Command Center
Insurance Back-Office Intelligence ·
Claims STP Rate
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91.4%
arrow_upward +3.2% vs last quarter
Claims Processed
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6,842
trending_up +18% vs yesterday
Avg Triage Time
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4.2m
arrow_downward -1.8m vs 90-day avg
Fraud Alerts
security
17
warning 3 escalated today
Sector Intelligence
BFSI
Banking & Financial
Agents34
STP Rate94.1%
Healthcare
Clinical & Ops
Agents28
Underwrite Rate88.7%
Logistics
Fleet & Supply Chain
Agents19
Settlement Rate86.3%
Enterprise IT
Infra & Security
Agents41
Detection Rate99.1%
Live Activity
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Claim-Agent settled motor claim #CLM-4821 automatically
warning
Fraud pattern flagged: staged accident ring · 3 policies
smart_toy
Underwrite-1 approved 48 life policies in batch
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Solvency II compliance check initiated · 00:00 UTC
route
Renewal Swarm dispatched · 1,240 policies expiring
memory
Medical code library updated · 14,200 ICD-11 entries
Request Throughput
Last 12 hours · 6,842 claims processed peak ·
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02
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Quick Actions
Orchestration Hub
Claims triage, policy renewal & compliance workflows ·
Motor Claims STP Pipeline
Running
input
Trigger
FNOL Intake Trigger
Runs at 00:00 UTC ·
psychology
Analysis
Claims Triage & Scoring
Agent: Claim-Op-1
policy
Verification
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Coverage Verification
Agent: Cover-V-2
output
Output
Settlement Dispatch
Active Workflows
Motor Claims STP Pipeline
4 agents · Started
65% completeEst. 4m remaining
Policy Renewal Automation
2 agents · Started
82% completeEst. 1m remaining
Solvency II Report Generator
3 agents · 4 nodes
Awaiting triggerScheduled 14:00
Fraud Investigation Workflow
6 agents · 8 nodes
43% — haltedNode timeout
Digital Employee Directory
Insurance-trained digital workers across claims, underwriting, fraud & compliance
Active Agents
24/ 30 licenceAvg Success Rate
98.4%Daily Compute Cost
$142~$4.2k/moassignment
Claim-1
Motor Claims STP
Success Rate99.1%
Claims Today342
Since
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Under-1
Life Underwriting
Success Rate97.8%
Policies Reviewed128
Since
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Fraud-1
Fraud Detection
Detection Accuracy99.7%
Flags Raised14 today
Since
autorenew
Renew-Scout
Renewal Intelligence
Last Run Success96.2%
Renewals Processed62
Idle since
policy
Cover-V-2
Coverage Verifier
Coverage Accuracy99.9%
Policies Verified2,241
Since
local_shipping
Claim-Adj-3
P&C Adjudicator
Last Success Rate72.1%
Timeout on medical records API. Manual review required.
Halted at
Legend
Episodic
Semantic
Procedural
Working
Swarm Intelligence Center
Coordinate claims triage swarms, renewal campaigns, fraud investigation protocols, and compliance reporting pipelines.
Active Agents
142
smart_toy
trending_up+12% from last week
Throughput
8.4k req/s
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Optimal latency maintained
Alert Queue
3
warning
Requires attention
Active Swarm Protocols
Claims Triage Swarm
8 agents coordinated · Motor & P&C Claims
Live
Tasks/min
1,240Success
99.2%Latency
12msCost/hr
$3.40Solvency II Monitor Swarm
5 agents · Insurance regulatory stream
Live
Tasks/min
340Success
97.8%Latency
8msCost/hr
$1.20Fraud Investigation Swarm
6 agents · Cross-policy fraud analysis
warning
3 agents unresponsive · API timeout on medical bureau endpoint
Execution Log
[] ✓ ClaimSwarm CLM-4821 settled automatically
[] → Fraud-1 flagging policy cluster #FR-041
[] ✓ Coverage verification passed · CLM-8821
[] ✗ Claim-Adj-3 timeout on medical.bureau/v2
[] ✓ ClaimSwarm CLM-4820 settled automatically
[] → Renew-Scout processing renewal batch EU-3
[] ✓ Under-1 approved life policy batch 4/6
[] ✓ Risk knowledge graph: 12 nodes indexed
[] ⚠ Fraud alert: staged accident cluster · score 0.91
[] ✓ ClaimSwarm CLM-4819 settled automatically
[] → Motor Claims STP Pipeline node 2 processing
[] ✓ Solvency II SCR check passed: ratio 142%
[] ✓ Claim-1 auto-settled claim IT-#5521 · £4,200
Insurance Intelligence Module
Cross-sector risk analysis & autonomous oversight
Solvency II Status
SCR & MCR reporting ·
95%
SCR Ratio142%
Exceptions4
Auto-resolved3
IDD Compliance
Disclosure obligations ·
12.4%
Products Reviewed1,840
Gaps Found8
StatusCompliant
Live Claims Risk Stream
Live Feed
warning
CLM-#4821204 Motor · £84,000 · Fraud Score: 0.91 HIGH
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CLM-#4821203 Home · £12,400 · Fraud Score: 0.08 LOW
Auto-cleared
help
CLM-#4821202 Life · £230,000 · Fraud Score: 0.47 MED
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CLM-#4821201 P&C · £8,200 · Fraud Score: 0.06 LOW
Auto-cleared
Escalation Queue
ESC-2025-0441Urgent
Staged accident ring detected · Motor · £84k
ESC-2025-0440Review
Duplicate claim submitted · Life · 3 policies
ESC-2025-0439Pending
Ghost broker case · P&C · awaiting legal sign-off
Today's Metrics
Claims Processed6,842
Fraud Flags (AUTO)124
Escalated to Adjuster17
Referrals Filed14
Avg Triage Time4.2m
Claims Triage Swarm
Active
Session started at 09:41 AM UTC
I need to run a claims correlation analysis on the Q3 performance dataset. Can you look at the relationship between ad spend and user retention across EU cohorts?
smart_toy
I've loaded the Q3 performance dataset and isolated the EU cohorts. Based on a Pearson claims correlation analysis:
Variables: 'ad_spend', 'user_retention_30d'
Cohort: region == EU
n = 12,450 records
Correlation (r): 0.14
P-value: 0.082
Cohort: region == EU
n = 12,450 records
Correlation (r): 0.14
P-value: 0.082
The claims correlation is weak positive and not statistically significant at α=0.05. Increasing ad spend did not directly drive higher retention in EU during Q3.
Interesting. Can you segment by country and run it again?
smart_toy
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Insurance Agentic Intelligence
56 Agent FunctionsEnd-to-end insurance back-office automation across underwriting, claims, customer, compliance, data & market intelligence
91%
Claims STP Rate
↑ vs 40% avg
90s
Underwrite Decision
↓ from 3 days
99.1%
Fraud Detection
↑ vs 62% rules
340
Voice Agents Live
<200ms latency
78%
Cost Per Claim ↓
Autonomous ops
2,400
Compliance Hrs/Qtr
Eliminated
rate_review
Underwriting
Continuum · 10 agent functions
AI Risk Scoring
Replaces 3-day manual review · 200+ variables · 90s decision
STP for Standard Risks
72% new business bound autonomously · 90 seconds to decision
Real-Time Pricing
47 lines of business · live rate adjustment · broker API push
Automated APS Retrieval
Medical records requested & parsed · ICD-11 extraction · auto-summarised
Reinsurance Treaty Matching
Auto-identifies cession · bordereau prep · treaty desk automation
Telematics Risk Assessment
IoT data ingestion · mid-term premium adjustment · behaviour flags
Referral Triage & Routing
Rated cases pre-packed · specialist routing · 45min saved/referral
Portfolio Concentration Monitor
Accumulation alerts · capacity thresholds · silent exposure prevention
Climate Peril Scoring
Live flood & climate models · EA data · auto-reprice on zone update
Declination Letter Generation
FCA-compliant · auto-filed · system of record updated instantly
assignment
Claims
Hivemind Claims · 10 agent functions
FNOL Triage Agent
Classifies & routes in <60 seconds · all channels · auto-validates cover
Fraud Detection · 24/7
Every claim scored · 200+ signals · staged & ghost broker detection
Settlement Agent
Executes approved payments autonomously · file closed in minutes
Repair Estimate Validation
Audatex/GT Motive benchmark · over-estimate flagging · auto-negotiate
Medical Report Orchestration
Auto-request & chase · ICD-11 extraction · adjuster summary pack
Subrogation Identification
Recoverable amount analysis · recovery letters drafted · workflow managed
Claimant Communication Agent
Proactive updates · all channels · queries resolved without escalation
Large Loss Early Warning
Reserve threshold alert · CAT protocol trigger · loss adjuster engaged
Litigation Prediction
Dispute risk scoring · solicitor history · early legal routing
Reserve Adequacy Monitor
Live reserve re-evaluation · Ogden & inflation adjusted · flag under-reserved
support_agent
Customer
Echo + OmniChat · 10 agent functions
Voice Agent Network
340 agents · <200ms · 98% human-pass rate · FNOL + renewals
Omnichannel Identity
WhatsApp · Teams · web · phone · one persistent identity
Proactive Renewal Outreach
6 weeks before expiry · personalised offer · one-click re-bind
Complaint Handler
FCA SLA tracked · 8-week clock · FOS-ready response pack generated
Mid-Term Adjustments
Vehicle swap · address · driver add · auto-endorsed · billing updated
Churn Prediction & Retention
90-day propensity score · personalised offer · preferred channel trigger
Cross-Sell Intelligence
Portfolio gap analysis · life-event triggers · right offer at right moment
Claims Status Updates
Proactive milestones · inbound call volume ↓60% · NPS improvement
Vulnerable Customer Detection
Language & behaviour signals · specialist routing · Consumer Duty log
Self-Service Portal Agent
Docs · certificates · payments · cover queries · 70% deflection rate
verified_user
Compliance
Chronos · 9 agent functions
Temporal Permission Engine
Every action signed · time-stamped · immutable audit trail · FCA-ready
Solvency II Auto-Reporting
SCR · MCR · ORSA · XBRL QRTs · PRA submission automated
IFRS 17 Contract Grouping
Auto-cohort classification · CSM/RA calculation · close cycle hours not weeks
FCA Consumer Duty Evidence
Fair value · outcome monitoring · board evidence pack auto-generated
IDD Disclosure Compliance
Pre-sale disclosure checks · document versioning · acknowledgement tracked
AI Explainability Records
Plain-English reasoning · FCA explainable AI · appeal-ready documentation
GDPR Data Subject Requests
SAR & erasure handled · full data map · 30-day deadline guaranteed
Sanctions & PEP Screening
Real-time · OFAC · HMT · UN · PEP databases · auto re-screen on update
Regulatory Change Monitor
FCA · PRA · EIOPA · Lloyd's daily monitoring · impact gap analysis
hub
Data
Atlas · 9 agent functions
Universal Data Graph
One graph · all systems globally · no silos · single truth layer
Sub-Second Legacy Joins
AS400 · COBOL · modern APIs · cloud DW · <1s query regardless of source
API Mesh · Broker & Partner
Brokers · MGAs · reinsurers · regulators · permissioned & audited
Lazarus Migration Agent
Legacy-to-graph · schema mapping · integrity validation · zero ETL engineering
Real-Time Claims Data Lake
Event streaming · docs & decisions · available for ML & analytics instantly
Third-Party Data Orchestration
HPI · DVLA · Land Registry · credit · weather · medical · auto-enriched
Actuarial Data Pipeline
Triangles · LDFs · exposure data · reserve review prep automated
Document Intelligence
PDF · scans · medical · solicitor letters · structured extraction & routing
Data Quality Monitoring
Live quality scores · anomaly detection · schema drift alerts · model protection
travel_explore
Market Intelligence
Why it's sequential · 8 agent functions
The Sequential Advantage
Clean data foundation → all agents work · competitors cannot replicate
Competitor Rate Intelligence
Aggregator monitoring · daily pricing gap · segment rate recommendations
Catastrophe Event Monitoring
Real-time CAT feeds · exposed policy identification · reinsurer alerts
Loss Ratio Forecasting
Daily forward view · by line & segment · economic & peril signals integrated
Broker Relationship Intelligence
Hit ratio · loss ratio · submission quality · grow vs reprice signals
Emerging Risk Detection
Cyber · ESG · geopolitical · regulatory signals · before claims data shows it
Reinsurance Market Intelligence
Capacity signals · treaty pricing trends · renewal negotiation briefs
One Contract · Full Audit Trail
All agents · single governance framework · board & regulator visibility